I have been on the phone with t-mobile off and on for the last five (yes, FIVE) months to try to figure out why my phone drops calls, misses calls, does not alert me to voice mail or emails and has become worthless to me. FINALLY, I was put on the phone today with someone who seemed to know what he was doing!
It took an hour or so on the phone, but my phone seems to be working like it should now! However, the oddest thing did happen while the phone tech guy (not sure what the proper term is for is position, but I have called them much worse than this)... he had me take the battery and sim card out of the back of the phone, wait 10 seconds and then put it all back in. Somehow, he 'reset' my phone and when everything went back in, my battery finally showed up as full (another problem all together) and I had a message pop up on my screen that said I had 'voice mails' waiting. I knew I had been missing calls! I was so mad and yet happy at the same time! People were telling me they had called and left a voice mail for me, but I would check and would not have any... thought I was going crazy!
I sure hope this fixes my phone, because I am so tired of missing calls, voice mails and emails from people who I have been anxiously waiting to talk with! I have been sending myself emails from our home computer today just to make sure it does work and it seems to.
So... if you have called me and left a voice message and I never returned you call, please call me again or send me an email! I am so sorry it has taken so long to get this fixed, but it does seem to work now! I am going to sit down right now and listen to all of the messages that finally were sent to my phone and returning calls today... I know it's Saturday, but I don't want for you to think I was being rude and ignoring you!
This is why technology sucks!